<p>Applying for an apartment can raise many questions. How do you fill out the application? What information is needed? What if there is something that makes you wonder?&nbsp;</p><p>At YH Kodit, you don't have to be alone with these issues. You can come to our offices to discuss applying for an apartment. We will be happy to help you on site and, if necessary, we can fill out the application together with you.</p><p>You can explore available apartments online at a time that suits you best. However, if you feel it is easier to talk face-to-face or need certainty about filling out the application, you are welcome to visit our office without an appointment during service hours.&nbsp;</p><p>At our offices in Tampere and Turku, customer service will help you get started with your apartment search and advise you on questions related to the application. Often, a personal meeting will make the situation clearer and make the next steps easier.&nbsp;</p><p>Unfortunately, the offices are not accessible. If on-site services are not possible, it is worth contacting customer service in advance. This way, we can agree on an alternative way to handle the matter together.&nbsp;</p><h2>Smooth transactions in different situations&nbsp;</h2><p>In addition to applying for housing, our customer service also helps with other housing-related matters. All contacts are handled systematically and their progress is monitored so that no matter is left unfinished.&nbsp;</p><p>You can contact us when you need additional information, guidance or confirmation of how to proceed. The goal is to provide a service that is easy to approach and works in different life situations.&nbsp;</p><p>When you contact customer service, your matter will be directed to the right expert. This ensures that you receive help as smoothly as possible, even in situations where there is staff turnover or absences. As the contact progresses, you always know who is handling your matter.</p><p>The names of the contact persons are not published separately. When you contact customer service, your matter will be forwarded to the right expert, who will contact you if necessary. As the contact progresses, you will know who will handle your matter.
</p><p>The solution has two main reasons. Firstly, it ensures that the service does not rely on one person, but that matters also progress during substitutes. Secondly, we want to protect the personnel. Some situations can be challenging and centralized customer service helps to direct contacts in a controlled manner.</p><h2>Contact information and arrival instructions&nbsp;</h2><p>
Our customer service is available online at <a href="https://oma.yhkodit.fi/">oma.yhkodit.fi</a> and by email at <a href="mailto:asiakaspalvelu@yhkodit.fi">asiakaspalvelut@yhkodit.fi</a>, as well as by phone and face-to-face.</p><h3>Service hours
</h3><p>Phone: weekdays 8 am–4 pm
</p><p>Offices: weekdays 10 am–2 pm
</p><p>(10 am–4 pm on the first and last weekdays of the month)
</p><p>Any questions? Contact our customer service. We're happy to help!</p>

<p>Phone: <a href="tel:+358102273000" target="_blank" rel="noopener noreferrer">010 227 3000</a><br>Address: Aleksis Kiven katu 26 (4th floor), 33200 Tampere</p><h3>Getting directions to our Tampere office:</h3><p>By public transport, the nearest stops are right next door, and several bus lines and tram line 1 pass through the area.<br>If you arrive by car, there are mainly paid parking spaces in the area.</p><p>The entrance is from the street, and the building has an elevator that takes you to the 4th floor. Please note that there are a few steps to the elevator landing.</p>

Tampere customer service

<p>Phone: <a href="tel:+358102273700" target="_blank" rel="noopener noreferrer">010 227 3700</a><br>Address: Humalistonkatu 12, 20100 Turku</p><h3>Instructions for our Turku office:</h3><p>The entrance is from the street. Unfortunately, the Turku office does not have an elevator, and the office is located on the second floor of the building. If you need a barrier-free visit, please contact us!</p>

Turku customer service

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Support for applying for an apartment, also face-to-face

<p>On this page, you’ll find up-to-date information about applying for an apartment, as well as useful details about rental housing and right-of-occupancy (ASO) housing.</p>

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Support for applying for an apartment, also face-to-face