What Is the Maintenance Company Responsible For? The maintenance company is in charge of maintaining and upkeeping access areas of the property as well as the surrounding streets. Courtyards are plowed whenever the snow depth reaches at least 5 cm. The company also removes snow and ice from the roof. Toward the end of winter, when compacted snow builds up on walkways, the maintenance company is responsible for clearing it away.What Is the Resident Responsible For? Residents are responsible for snow removal around their parking spaces and keeping them accessible. They are also expected to clean their own terrace, yard, and balcony. Regular snow removal helps prevent slipping hazards and protects building structures from damage. Snow shovels are available to borrow from the property's outdoor or storage rooms. If any are missing or broken, please contact our customer service.Noticed Any Issues? Residents play an important role in maintaining safety in the housing area during winter months. If you notice a hazardous situation—such as excessive snow accumulation, slippery surfaces, or a falling risk—act quickly to prevent accidents. Sanding containers are available in the yard for traction improvement. For more serious issues, like dangerous icicles or large snowdrifts, notify the maintenance company immediately. Working together helps keep shared areas safe for everyone.

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Who is responsible for snow removal in housing companies?

<h2>How Can I Prevent a Fire in My Apartment?</h2>One of the most common causes of residential fires is drying laundry in the sauna. &nbsp;Never store or dry anything in the sauna.Open flames are prohibited on balconies and terraces.<h3>&nbsp;Candles create atmosphere—but use them safely:</h3><ul><li>Place candles on fire-safe surfaces and check their placement carefully.</li><li>Choose sturdy holders that won’t tip or catch fire easily.</li><li>Avoid decorative rings around candles—they’re highly flammable.</li><li>Don’t use enclosed or thin glass/porcelain lanterns; wax vapor can cause breakage.</li><li>Always extinguish candles when leaving the room.</li></ul>Keep matches and lighters out of children’s reach.Unattended cooking is a frequent cause of fires. &nbsp;Never leave food cooking on the stove unsupervised.Faulty electrical devices can spark fires. &nbsp;Take damaged appliances or cords to repair or electrical waste recycling (SER).Get first-aid fire extinguishing tools and learn how to use them.<h3>&nbsp;Smoking-related fires are still common:</h3><ul><li>Indoor smoking has been banned in YH Kodit apartments under agreements since 2014.</li><li>Since 2020, balcony smoking has also been prohibited under newer agreements.</li><li>Smoke only in designated areas, and make sure the cigarette is fully extinguished afterward.</li></ul>Despite all precautions, accidents can still happen. &nbsp;Go over emergency exits and action plans with your family. Practice how to act in a fire situation.&nbsp;<h4>&nbsp;How Can I Promote General Fire Safety?</h4><ul><li>Keep escape and rescue routes clear. &nbsp;Never park vehicles or place objects on rescue roads or near exit routes.</li></ul>Download the 112 Suomi app It directs emergency help to your location and provides non-urgent service numbers and alerts from authorities.&nbsp;Call the emergency number if you hear a fire alarm in a neighbor’s apartment. &nbsp;Your call is never unnecessary—never assume someone else will report it.&nbsp;&nbsp;Insurance Reminder YH Kodit buildings are insured against damage, but this only covers the structure and fixed fixtures. &nbsp;Residents must have home insurance to protect personal belongings from fire, water damage, etc. Home insurance is mandatory for YH Kodit residents.&nbsp;&nbsp;Are Smoke Alarms Required? By law:<ul><li>Each floor of a residence must have at least one working smoke alarm.</li><li>There must be one alarm for every 60 square meters or part thereof.</li><li>Residents are responsible for checking the alarm’s functionality. ➡️ Report any issues to the maintenance company or customer service.</li></ul>Important Update: As of January 1, 2024, responsibility for acquiring and maintaining smoke alarms is transitioning from residents to the property owner. This shift will be complete by January 1, 2026.&nbsp;<h4>&nbsp;In Case of Fire:</h4><ol><li>RESCUE people.</li><li>ALERT those in danger.</li><li>EXTINGUISH with the nearest extinguisher.</li><li>CALL emergency services: 112.</li><li>LIMIT the fire—close doors, windows, and ventilation.</li><li>GUIDE firefighters to the site.</li></ol>&nbsp;Never use an elevator during a fire.

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How can I promote fire safety?

<h2>When to File a Fault Report and When to Contact Property Management</h2>Minor repairs—such as replacing a stairwell light or fixing a leaking faucet—can be handled through a fault report.Larger issues, like broken appliances or sinks, require contacting property management. They will decide whether to order repairs and whether the resident is responsible for the cost, depending on the cause of the damage.More detailed information about resident responsibilities can be found in the resident price list and the responsibility chart.You should also contact property management regarding disturbances or issues with neighbors.<h3>&nbsp;How Does the Fault Report Process Work?</h3><ul><li>The resident submits an electronic fault report.</li><li>The maintenance company reviews the report and schedules necessary actions.</li><li>For non-urgent cases, the response time is up to 14 days.</li><li>For urgent issues, residents should call the emergency maintenance number.</li><li>A representative may visit the apartment to assess the situation.</li><li>If the issue requires a specialist (e.g., plumber), the maintenance technician forwards the report appropriately.</li><li>If maintenance creates a new fault report internally, the original one will be marked as processed in the resident’s portal.</li><li>Maintenance schedules may change due to emergencies. Allowing the use of a master key often speeds up the process.</li></ul><h3>&nbsp;How to File a Fault Report Go to <a href="https://portaali.tampuuri.fi/yhkodit/vikailmoitus">portaali.tampuuri.fi/yhkodit/vikailmoitus</a></h3>Steps:<ol><li>Select your address and apartment.</li><li>Fill in your contact details.</li><li>Choose the subject, such as:<ul><li>Fault report (apartment)</li><li>Fault report (common areas and outdoor spaces)</li><li>Key orders</li><li>Parking spaces</li><li>Payment issues (including deposits)</li><li>Feedback</li></ul></li><li>Describe the issue in detail.</li><li>Choose an entry option:<ul><li>Resident will let the worker in</li><li>Key available at the office</li><li>No apartment entry required</li><li>Call to arrange</li><li>Master key (recommended; technician rings the doorbell first and leaves a note of the visit)</li></ul></li><li>Declare whether there are pets in the apartment:</li></ol><ul><li>No pets</li><li>Pets present, no access allowed</li><li>Pets present, access is allowed</li></ul>Submitting a fault report helps keep the living environment in good shape. Always give a clear description of the issue and allow easy access for the maintenance team!

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Everything you need to know about fault reports at YH Kodit

Forgot Your Keys Inside? Here’s What to Do Contact the maintenance company immediately. Phone numbers for both the maintenance provider and the door-opening service can be found on the entrance door of the building. Remember, the door will only be opened upon presentation of valid ID, so it’s important to register your change of address with the property management and maintenance company as soon as you move in.<h2>&nbsp;YH Kodit Tenants Are Automatically Covered by the Avainturva Insurance</h2>&nbsp;What Is Avainturva Insurance? Avainturva covers the costs related to door openings and the replacement of lost or stolen keys or locks—including incidents such as forgetting your key, theft, or loss. Coverage is limited to one incident per insured unit per calendar year, with a maximum compensation of €300.&nbsp;How to Claim Compensation Submit a damage report and apply for compensation within a year of losing your key, and make sure everything is handled before your lease ends. Claims are submitted via the AsumisPLUS damage notification form, which must include receipts for related expenses. More details can be found in the AsumisPLUS terms (effective from 1.1.2021).&nbsp;Need Extra Keys? Contact customer service. It’s important not to have keys made on your own without permission. You can also conveniently order additional keys through the oma.yhkodit resident portal.&nbsp;Can’t Pick Up Keys During Office Hours? Life gets busy—especially during a move. In Tampere, the key pickup machine is available during Kauppa-Aleksi’s opening hours: weekdays 8–18 and Saturdays 9–16. It’s closed on Sundays and holidays. In Turku, the key machine is available 24/7. The system works similarly to Posti’s parcel lockers, making it easy and hassle-free. You’ll receive a text message with detailed instructions about where and how to retrieve your key using a pickup code.

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I lost my apartment key, what should I do?

<h2>Before the Renovation: Get Ready!</h2><ol><li>Plan your living situation Do you have special needs that might make staying in a renovated apartment challenging? It's a good idea to consider this in advance and think about whether you need to make alternative arrangements.</li><li>Keep up with the plans Be sure to attend info sessions and read all updates. Both YH Kodit and the contractor carrying out the renovation will send out important notices about the renovation plans.</li><li>Move your belongings Residents are responsible for clearing out the areas to be renovated, following the contractor’s instructions. The contractor will handle protecting and isolating the area under renovation. In some cases, even the bike storage or storage unit may need to be emptied.</li><li>Don't forget your pets Plan ahead to ensure your pet has a safe and calm place to stay during the renovation. Pets should be kept away from the construction area, as noise and unfamiliar people in the home can cause them stress.</li></ol>

<h2>During the Renovation: Living at Home</h2><ol><li>Use temporary facilities While the renovation is underway, residents will have access to separate facilities for using the toilet, showering, and doing laundry. These spaces are equipped to match the original facilities as closely as possible.</li><li>Prepare for surprises Although renovations are carefully planned, tearing down old structures may reveal the unexpected. Be ready for changes that couldn’t be predicted in advance.</li><li>Stay alert for safety Keep your eyes open while moving around both inside and outside shared spaces. The renovation may temporarily affect walking routes and where you can store items.</li><li>Find ways to stay active Since most construction work takes place during weekdays, plan fun or useful activities outside the home. Visit a neighbor for coffee or run some errands in town.</li><li>Expect interruptions Water and electricity will occasionally need to be shut off. You’ll be notified about planned outages in advance, and they'll be kept as short as possible—but surprises can happen. Keep drinking water on hand. It's also a good idea to empty the freezer and prepare backup storage for medications that require refrigeration.</li><li>Speak up—don’t grit your teeth Notice anything out of the ordinary or inconvenient? Contact the contractor immediately. For instance, if construction dust escapes into living areas or you spot another issue, the contractor is there to resolve it.</li><li>Keep it clean The contractor is responsible for keeping the protected areas tidy, but it’s also wise to maintain cleanliness in the rest of your home. Small repair tasks might take place beyond the main renovation area.</li></ol>&nbsp;Looking for flexibility during renovation? YH Kodit offers rental apartments without a 12-month commitment—check out available rentals in <a href="https://www.yhkodit.fi/vuokra-asunto-tampere">Tampere</a> and <a href="https://www.yhkodit.fi/vuokra-asunto-turku">Turku</a>!&nbsp;&nbsp;

<h2>After the Renovation: It’s Done!</h2><ol><li>Test and explore As the resident, you’re the best judge of whether the renovation in your apartment has been completed properly. Everything should be in good order afterward. If you notice any issues, report them right away so the contractor can fix them.</li><li>Patience pays off Even if your apartment is finished, the overall renovation in the building might still be ongoing. Contractors may still need to access your home for adjustments. Work in neighboring units can also cause noise and temporary disruptions to common areas and routes.</li><li>Make use of the warranty inspections The contractor provides a 2-year warranty for renovations. During this period, we’ll send out a survey to gather resident feedback. Be sure to respond—whether it’s praise or complaints, we’re eager to hear it!</li></ol>

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Is it possible to live in the apartment during renovations?

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Who is responsible for snow removal in housing companies?

How can I promote fire safety?

Everything you need to know about fault reports at YH Kodit

I lost my apartment key, what should I do?

Is it possible to live in the apartment during renovations?