When Does the Property Manager Intervene with a Noisy Neighbor – and When Not?

Are You Hearing Disturbing Noise in Your Apartment?

If your home is affected by disruptive sounds like loud music, persistent dog barking, or party noise, it's important to know what’s considered part of everyday life and what may be excessive.

 Sounds That Are Typically Acceptable in a Residential Building

• Occasional dog barking, as long as it’s not constant or disturbing
• Children’s play or a baby crying—normal elements of family life
• Minor renovation sounds such as daytime drilling or hammering

These are all considered normal living sounds in a housing community.

 When Is Noise a Problem?
Excessive or continuous disturbances should not be tolerated.

• If possible, speak directly with the neighbor—it often resolves the issue.
• If the noise persists or the neighbor doesn’t respond, contact the property manager.

 Why Might Property Management Not Respond to Your Complaint?
Management cannot act if the complaint doesn’t identify the specific apartment responsible.

• Vague reports like “from upstairs” or “next door” aren’t sufficient.
• A mistaken complaint can cause unnecessary tension and inconvenience.

 Tips for Submitting an Effective Noise Complaint

• Write the complaint down—phone calls alone are not enough.
• If possible, make the complaint together with a few neighbors for added weight.
• Keep a log of disturbances with times and durations (audio recordings aren't necessary).
• If the neighbor’s behavior feels threatening, contact the police directly.

 What Can the Property Manager Do?

1. Issue a Notice – A quick and non-confrontational way to address the issue.
2. Send an Official Warning – Reminds the resident to follow community rules.
3. Refer the Matter to Court – For ongoing issues, the matter may be taken to district court. This can result in serious consequences, such as losing housing rights.