What to do if a neighbor is being noisy?

Good Neighborly Relations Require Mutual Consideration

Children playing, dogs barking, music playing—life in an apartment building is close-knit, and different sounds easily travel between homes. Many of these are a natural part of everyday life, but excessive noise or disturbing behavior doesn't need to be tolerated. For everyone to live together peacefully, we ask all residents to respect their neighbors.

It’s important to understand that your neighbor might have a different lifestyle or daily rhythm than you do. That’s why you may hear everyday living noises even when you’re seeking quiet: one person might return from work late and take a shower, while another’s children might start playing early in the morning. Not every sound needs to be reported, as the housing company cannot prohibit normal living. While it's essential to be mindful of others—especially during quiet hours—using the restroom or the elevator is permitted at any time, as is hosting a party a few evenings each year.

However, if your neighbor’s lifestyle is noisy or restless—such as frequent late-night partying, loud arguments, or a dog that barks for hours—it needs to be addressed. The best first step is to speak directly with the neighbor causing the disturbance. Often, a simple conversation is enough, as they may not realize they’re being disruptive. If the behavior continues and the neighbor is unresponsive, please report it to us as soon as possible. This allows us to intervene early—before things escalate to the point where you might consider moving out because of the disturbance.

Being considerate of your neighbors doesn’t mean tiptoeing through life, but everyone should follow shared house rules and try to avoid unnecessary disruption. Good neighborly relations require mutual consideration—when everyone is respectful and gives each other space to live, relationships remain positive and the community spirit stays strong.

Please review your housing company’s rules and other resident guidelines on your resident portal, and reach out to customer service if you need help with a disturbance.